Subscriptions & tiers
Captains earn from subscriptions and take no share of your trading profits. HiveTrade's own revenue is a share of those subscriptions plus, on Polymarket orders only, a trading fee charged at execution; the exact rate is disclosed once in the Terms. Kalshi orders carry no HiveTrade fee.
Tiers are set per Hive
Each Captain defines up to four tiers on their own Hive. The first tier, the entry tier, can be free or paid: the Captain decides. Most Hives keep it free, so joining has a no-cost option. When the entry tier has a price, the Hive is paid-only: you subscribe before your budget can copy its calls. Each tier has its own:
- monthly price
- per-call cap: the most a single copied call can stake for you
- budget cap: the most total money you can put to work in the Hive
- member cap: a finite limit on seats, defaulting to 5,000
Your caps come from the tier you're subscribed to on that Hive. Different Captains set different prices and limits. There's no single platform-wide cap, and a top tier can be far above the entry tier's limits. Tiers work the same way on Polymarket and Kalshi Hives.
What a higher tier gets you
A higher tier can include higher per-call and Hive budget limits, plus benefits the Captain defines. A higher limit does not change the budget you set, and it does not make fills larger: each copy still depends on the market. It's the Captain's way of pricing access to their edge: the better their track record, the more their tiers can command.
A free entry tier lets you try first
On a Hive whose entry tier is free, you can follow the Captain and copy their calls at the free limits before deciding whether a paid tier is worth it. A paid-only Hive shows its entry tier's price before you join.
Free tiers also have finite seats. Joining depends on availability, Hive visibility, and venue eligibility; a free subscription does not remove trading fees.
When a paid tier is unavailable
A Hive shows you only the tiers you can join. A paid tier that is not on sale yet is not listed; a free entry tier always is. A paid-only Hive whose tiers are not on sale yet is not open to new members until they are. Comparison pages show paid prices only for tiers currently on sale.
This does not cancel an existing subscription. If you have an active paid subscription, you can still switch to a strictly cheaper paid tier on that same Hive when new sales are unavailable. It does not allow a new paid subscription, an upgrade or a same-price switch. Moving to free or cancelling remains available.
Checkout and payment confirmation
Opening Checkout temporarily reserves a seat and its quoted price, for up to 31 minutes. An expired Checkout must be reopened; reaching a success page alone does not confirm that the paid tier has been granted.
If a completed payment cannot grant the subscription, HiveTrade cancels that subscription and attempts a full refund. A refund still being processed is not money already returned. Confirmed refused-Checkout refunds appear in your statement; contact support if you paid but your access or refund remains unresolved.
Renewal, cancelling and refunds
You hold one active tier per Hive. A paid subscription renews every month until you cancel it. Under Your membership on the Hive page, the app shows Renews on and the date.
To cancel, open Settings → Membership & billing on the web and choose Manage subscription. The billing page it opens is where you cancel, update your card and see past invoices. There is no pause: to stop paying, cancel.
Cancelling takes effect at the end of the period you have already paid for. Until then the Hive page shows Won’t renew, and your tier’s access continues until that date. To move to another tier, choose it on the Hive page; the billing page does not change tiers.
For refunds, see the Terms or email help@hivetrade.com.